Exhibitor Services Support

Yes, you can provide your own flooring. However, ordering through SourceOne helps ensure proper fit, professional installation, and compliance with show requirements.

No. All loading docks and material handling areas are managed by SourceOne.

Exhibitors may hand carry small items through the front entrance only if they can be carried in one trip without the use of equipment.

Yes, you can ship your own graphics. However, ordering through SourceOne helps ensure proper fit, print quality, and a seamless installation process.

Yes. We can build off your existing design or create a completely new concept. We also incorporate your current branding, graphics, and marketing assets to ensure consistency across your exhibit program.

Yes. Our team can manage and supervise all labor to ensure your booth is installed correctly and efficiently, even if you are not onsite.

Yes. Graphics, layouts, and features can be updated or refreshed between events to keep your presence current and aligned with your marketing goals.

Yes. We can cover your carpet with protective plastic (visqueen) during installation to help prevent dirt, debris, or damage while your booth is being set up.

This is especially recommended for booths with light colored carpet or more complex installations. Protective covering can be added to your order and removed prior to show opening. This service is available at an additional charge.

Yes. Every rental booth can be customized with your branding, colors, messaging, and layout preferences. Our team creates a tailored design so your booth looks unique and aligned with your brand.

Yes. While rental booths are typically event specific, we can design programs that allow you to reuse graphics and layouts across multiple events to save costs and maintain consistency.

Yes. We design custom rental booths based on your show schedule, booth sizes, and objectives. Our team can create flexible solutions that work across multiple events while maintaining a consistent brand presence.

Yes. Every booth is designed with purpose. Whether your focus is lead generation, product demonstrations, meetings, or brand awareness, we create layouts that support your objectives and drive engagement.

We can do both. You can provide print ready artwork, or our design team can create custom graphics based on your branding and messaging.

Absolutely. Our design team will work with you to create a booth that reflects your brand and helps attract attendees. We provide renderings so you can visualize everything before the event.

Yes. We can produce backlit graphics and integrate lighting elements to enhance visibility and create a more impactful booth presence.

Yes. We can integrate monitors, LED walls, touchscreens, charging stations, and other interactive elements to enhance engagement and functionality.

Yes. We can integrate monitors, LED panels, and interactive elements to elevate your booth experience.

Yes. Our team will professionally install all graphics as part of your booth setup to ensure everything is clean, aligned, and show ready.

Yes. We coordinate advance warehouse shipping, materialhandling (drayage), andreturn shipping to simplify the entire process for you.

If you are exhibiting at a SourceOne Events show, you will not incur material handling or shipping costs for the rental booth structure itself. You are only responsible for costs associated with items you ship from your office to the advance warehouse or directly to show site.

This approach helps reduce overall exhibiting costs and makes planning much more predictable.

We use industry standard color matching processes, but slight variations can occur depending on materials and printing methods. We work to ensure your brand is represented as accurately as possible.

Absolutely. We collaborate closely with your internal team or external partners to ensure your booth aligns with your overall brand strategy and campaign goals.

While it is not always required, we recommend being available by phone or onsite incase decisions or adjustments are needed during setup.

No. Forklifts for unloading and reloading freight are included as part of material handling.

If you require a forklift to move items within your booth, that service can be ordered separately.

Yes. Electricity is not included with most booth spaces. If you plan to use lighting, monitors, charging stations, or any powered equipment, you will need to order electrical service in advance.

In most cases, booth space does not include flooring unless specified by show management. Ordering flooring helps create a finished, professional look and provides a more comfortable environment for your staff.

No. Carpet installation is included when you order flooring through SourceOne. No additional labor is required for standard installation.

Yes. Labor rules and requirements can vary depending on the city, venue, and show. In some locations, union labor regulations may apply and can impact how installation and dismantle services are performed.

Our team is experienced in working within these guidelines and will coordinate all labor in accordance with show and facility requirements. We will communicate any important details in advance so there are no surprises onsite.

Yes. We provide full installation and dismantle services so you don’t have to managelabor, setup, or teardown. Our team ensures everything is ready before the show opens.

Yes. Our team will install your flooring prior to show opening and remove it during dismantle, so your booth is ready when you arrive.

Yes. Our modular systems reduce waste, and we can design booths that minimizedisposablematerials while maintaining a high end look.

Yes. We offer solutions that reduce waste, including materials and production methods designed to be more efficient while maintaining a high quality look.

Yes. We provide detailed 3D renderings so you can visualize your booth from every angle before production begins.

Yes. Certain flooring types or raised flooring options may be subject to height restrictions based on show or venue guidelines. Our team will help ensure compliance with all requirements.

You can help reduce costs by consolidating shipments, using pallets or crates, properly labeling materials, and shipping to the advance warehouse.

The right flooring depends on your booth size, budget, branding, and how you plan to use the space. Our team can help recommend the best option to create both comfort and visual impact.

We recommend starting at least 6 to 8 weeks prior to your show. Larger or more complex booths may require additional time for design, production, and coordination.

We recommend finalizing your booth design and order at least 3 to 4 weeks prior to the show. For custom graphics, earlier is always better to avoid rush charges.

Standard rental booths are pre-designed packages, while custom rental booths are created specifically for your brand. Custom designs allow for unique layouts, materials, and features that create a more impactful presence on the show floor.

Flooring is ordered based on your booth size and layout. It is important to order the correct dimensions to ensure full coverage and a clean, finished appearance. Our team can assist you in selecting the right size.

Labor is typically billed based on the number of workers and the hours required to complete the work. Rates may vary depending on show schedules, overtime hours, and facility requirements.

Labor is scheduled in advance based on your booth size, complexity, and the show’s move in schedule. Our team will help recommend the appropriate crew size and timing to ensure an efficient installation.

Pricing is based on booth size, design complexity, materials, graphics, and any added features such as lighting or technology. We provide clear, detailed proposals based on your specific needs.

The design process typically takes 2 to 4 weeks depending on the complexity of the booth and the level of revisions.

The cost of a rental booth depends on several factors, including the size of the exhibit, level of customization, graphics, and overall design complexity.

All rental booth options shown in the exhibitor manual can be customized to fit your specific needs at an additional cost. This can include adding counters, upgraded furniture, monitors, lighting, or other enhancements to elevate your presence on the show floor.

Whether you need a simple, clean setup or a more customized, high impact environment, we tailor each solution to match your goals and budget. Our team will provide a clear, detailed proposal based on your specific needs.

Power requirements vary based on your setup. As a general guideline:

• Small setup (laptop and monitor): 500 to 1000 watts
• Medium booth (lighting and multiple devices): 1000 to 3000 watts
• Large exhibit or equipment: 3000+ watts

We recommend listing all items and their wattage to ensure accurate ordering.

For larger booths, such as a 20 x 20, we recommend ordering a single custom cut pieceof carpet rather than multiple smaller sections.

Ordering separate pieces, such as two 10 x 20 carpets, may result in slight color variations due to different dye lots and can create visible seams. A custom cut ensures a more consistent color and a clean, seamless appearance.

Freight received at the advance warehouse is delivered directly to your booth before move in begins, so it is ready when you arrive.

For many exhibitors, custom rental booths eliminate the costs associated with storage, maintenance, and long-term ownership while still delivering a high-end, custom look.

Basic connections are typically included. More complex setups, including special placement or equipment connections, may require additional labor.

No. Electrical service and internet are separate services. Internet and Wi-Fi are typically provided by the venue or a designated provider and must be ordered separately.

Padding is recommended for booths where staff will be standing for extended periods. It improves comfort and helps reduce fatigue throughout the show.

Shipping to the advance warehouse is recommended. Your materials will be delivered to your booth before move in begins, allowing for a smoother and more efficient setup.

Shipping directly to show site is best for last minute shipments, large equipment, orspecial handling needs.

Special handling charges apply when freight requires additional labor due to packaging or delivery conditions. This may include loose or uncrated shipments, ground unloading, stacked trailers, mixed loads, or deliveries outside standard receiving times.

Proper packaging and planning can help minimize these charges.

Straight time typically applies during standard working hours set by the venue or show. Overtime rates may apply during early mornings, evenings, weekends, or holidays depending on show rules and labor regulations.

Artwork should be submitted at the correct size or scale, with proper bleed and resolution. Our team will provide exact templates and specifications based on the graphics you order.

We can design custom rental booths for any size space, including:

• 10 x 10
• 10 x 20
• 20 x 20
• Larger island and custom configurations

Each design is tailored to maximize your space and visibility.

We offer a range of standard and upgraded carpet colors. Availability may vary by show, so we recommend ordering early to secure your preferred option.

Labor time can be affected by booth complexity, number of components, graphics installation, show schedules, and site conditions such as loading access and move in restrictions.

We accept standard print ready formats such as PDF, AI, and EPS files. High resolution files with outlined fonts and embedded images are recommended to ensure the best print quality.

Our team will return at the scheduled time to dismantle your booth, pack materials, and coordinate outbound shipping if needed.

Insufficient power can result in tripped circuits, equipment not functioning properly, and additional on site charges to upgrade service. Ordering correctly in advance helps avoid delays and added costs.

We will always do our best to accommodate late submissions. Depending on timing, rush charges may apply and production availability may be limited.

On site orders are significantly more expensive and may result in delays depending on availability. Planning ahead helps ensure a smooth installation.

Additional labor time may be required if there are delays, changes, or unforeseen conditions. Our team will communicate with you throughout the process to keep everything on track.

Missing or incorrect paperwork can delay delivery and may result in additional handling charges. Always ensure your shipment is properly documented and labeled.

First, confirm delivery using your tracking or PRO number. If your shipment has been delivered but is not in your booth, visit the Service Desk and our team will assist you.

Exhibitors are responsible for the condition of the flooring during the event. Damage beyond normal wear and tear may result in additional charges.

Our team is on-site and available to handle adjustments, repairs, or updates to ensure your booth is ready and performing throughout the event.

We handle the dismantle, packing, and removal of all rental components. If you havematerials to ship out, we can assist with outbound logistics as well.

Our team is here to help. We can review your equipment and recommend the appropriate electrical service to ensure everything runs smoothly during your event.

If graphics are produced by SourceOne, we will work quickly to correct any issues. If you ship your own graphics, we can assist onsite, though additional costs may apply.

We will always do ourbest to accommodate last minute requests. Depending on timing, rush charges may apply, but our team is known for being flexible and solution oriented.

A custom rental booth is a fully designed exhibit tailored to your brand, goals, and booth size without the need to purchase and store a booth. It combines the flexibility of renting with the look and feel of a custom build.

What is a dedicated circuit and do I need one? A dedicated circuit provides uninterrupted power to a single device. It is recommended for computers, audio visual equipment, and any equipment sensitive to power fluctuations.

A marshaling yard is a designated staging area where trucks check in before being directed to the show site. If your event uses one, your carrier must check in there before arriving at the dock.

POV stands for Personally Owned Vehicle. Shipments delivered via POV may follow different procedures and rates. Refer to your Exhibitor Center for details.

A rental booth is a turnkey exhibit solution that includes structure, graphics, and furnishings without the cost of purchasing a custom booth. It is ideal for companies looking for a professional presence without long term ownership or storage.

This service routes power beneath your booth flooring or carpet to specific locations within your space. It is ideal for maintaining a clean, organized, and cable free environment.

Our rental booths can include:

• Structural framework (beMatrix or similar systems)
• Printed graphics
• Flooring or carpet
• Furniture (counters, chairs, tables)
• Lighting
• Basic electrical coordination

We build packages based on your needs, not a one size fits all solution.

An outlet provides access to power at a specific location. A power drop refers to where the electrical service is delivered to your booth. Additional distribution may be required depending on your layout.

Crated shipments are palletized, shrink wrapped, or banded and are easier and more efficient to handle.

Uncrated shipments are loose or individual items that require more time and labor, which may result in higher handling costs.

Standard carpet provides a clean and functional look, while upgraded carpet offers enhanced appearance, additional color options, and improved comfort.

We combine design, logistics, and execution into one streamlined experience. Our focus is on creating custom environments that are visually impactful, strategically designed, and easy to manage across multiple events.

We use a range of materials including modular framing systems, fabric graphics, wood elements, acrylic, and integrated lighting. Material selection is based on your design, goals, and budget.

We offer a full range of booth sizes including:

• 10x10
• 10x20
• 20x20
• Custom inline and island configurations

We can also design fully custom rental layouts based on your goals and space.

The type of service depends on the equipment you are bringing. Common options include:

• Standard outlets (120V) for laptops, monitors, and small devices
• Dedicated circuits forsensitive or high-value equipment
• 208V or 240V service for heavy-duty equipment or machinery

If you are unsure, our team can help determine what is required.

We offer a variety of flooring options including standard carpet, upgraded carpet, carpet with padding, vinyl flooring, and custom solutions. Our team can help you select the best option based on your booth design and goals.

We offer a wide range of graphics including booth backwalls, banners, hanging signs, counters, kiosks, floor graphics, and custom branded elements. Whether you need a simple print or a fully branded environment, we can support your needs. Many exhibitors choose to enhance their booth with upgraded graphics or backlit elements to increase visibility and attract more traffic.

We recommend submitting final artwork at least 2 to 3 weeks prior to the show to avoid rush charges. Earlier submission helps ensure smooth production and the best possible results.

We strongly recommend ordering in advance, typically before the discount deadline. Late or onsite orders are more expensive and may delay your setup.

We recommend ordering flooring at least 2 to 3 weeks prior to the show to ensure availability and avoid additional charges.

Advance warehouse shipments should arrive before the posted deadline. Late warehouse shipments may incur additional fees.

Show site shipments must arrive during designated move in hours. Refer to your Exhibitor Center for specific dates and times.

Carriers will pick up freight at the designated dock area. Carriers must check in prior to the published move out deadline.

By default, outlets are placed at the back of your booth.

If you require power in a specific location such as under a table or within your booth space, you must order floor or under carpet distribution in advance and indicate placement on your floor plan. Changes onsite may result in additional labor and relocation charges.

Exhibitors are responsible for ensuring their equipment is compatible with the electricalservice ordered. Proper planning helps avoid issues during installation and operation.

Electrical services are typically provided by the venue or an exclusive contractor. SourceOne will help guide you through the process to ensure everything is coordinated properly.

• Personalized service and direct communication
• Custom designs not cookie cutter booths
• Flexible solutions for any budget
• Experienced team supporting you before, during, and after the show

We focus on making the exhibitor experience easy, efficient, and successful.

Yes. You will work with a dedicated team that manages your project from initial concept through final execution, ensuring a consistent and streamlined experience.

Depending on the size of your booth and the flooring selected, seams may be visible. Our team will work to minimize seams and ensure a clean, professional appearance.